How do I get a domain name?
Will you do the domain name
registration for me?
How long does it take before my
domain name is active?
What is the InterNIC fee for domain
registration?
How do I transfer files to my web
site?
Will I have unlimited access to
update my pages?
Can I use my account for commercial
purposes?
Can I resell space within my own
account?
Do you allow sites with
"adult" content?
Do you accept international orders?
What contract and payment terms are
available?
Do you offer technical support?
Do you have an 'uptime' guarantee?
Where are you located?
Do you offer tech assistance by
telephone?
How long does it take to set up a
new account?
How do I place an order?
What is Web Hosting?
We specialize in Web Hosting which means that you can find a home for
your web site on our loaded web servers with your own domain name and establish a presence on the internet. We can help
register your domain name which will become your unique address on the World Wide Web.
Will I be able to access my domain name with or
without the WWW?
Yes, you will be able to access the domain name with or without the WWW
in front. For example, you could access the domain name "yourdomain.com" by
going to "www.yourdomain.com" as well as "yourdomain.com".
Do you offer web page design services?
Yes, for more information email design@siteshosting.com.
Can I check domain name availability?
Yes. You can check domain
availability directly from our web site.
Does Sites Hosting handle domain registration?
Yes. We register new domains for as low as $20/ year. For more
information refer to our order form..
Can I transfer existing domain name to Sites
Hosting?
Yes. When you place an order, be sure to specify that you are requesting
a transfer and NOT a new domain. You should keep the service at the present site while
waiting for Network Solutions to complete the transfer. We will provide you with a static
IP address so you can begin using your site on our server.
How do I get a domain name?
You just go to the Order
page.
We will send you an invoice for $20 which covers the first year.
Will you do the domain name registration for me?
Yes! And we don't charge for this service - it's FREE! We do ask that
you check the availability first,and then we will register it in our name, but then
forward the bill to you when it comes. PLEASE NOTE: IF YOU WANT THE DOMAIN NAME TO BE
LISTED IN YOUR NAME ON INTERNIC YOU MUST REGISTER IT AT THE SIGN UP PAGE!
Registering a domain name is very easy; anyone with access to the Internet can do it. Just
go to http://www.siteshosting/signup.html and fill in the form.
How long does it take before my domain name is
active?
Once the Network Solutions announces that your domain name has been
registered (or transferred, if applicable), it usually takes about 48 hours before it is
active. All internet providers must update their records (DNS tables) to reflect new site
locations.
How do I transfer files to my web site ?
Files must be transferred to the web server via File Transport Protocol
(FTP). If you have a PPP internet account and need FTP software, you can download a
program for the PC from our site. CuteFTP is VERY easy to use, and has a very
intuitive, easy to use interface. The lower left panel is YOUR COMPUTER - the lower right
panel is THE REMOTE SITE - in this instance, your Sites Hosting ftp site. Everything is
drop and drag - to upload, drag the appropriate file from the left panel to the right
panel. To download a file on the remote server, simply reverse the process - drag the file
on the remote server - lower right hand panel - over to the lower left panel. Easy!
Will I have unlimited access to update my pages ?
You have unlimited access via FTP to your site over the Internet 24
hours a day, 7 days a week. You can "upload" files to your site - in other
words, transfer files from your computer to the Sites Hosting webserver on the Internet -
and you can also "download" files from your site - in other words, transfer
files from your site on the Sites Hosting webserver, to your computer.
Can I use my account for commercial purposes ?
Yes, you can use your account for commercial purposes. The World Wide
Web has become a most efficient and cost-effective means of making information available
to the users of the internet community. If desired, secure server is available which
provides an environment whereby payment information (such as a credit card number) can be
transmitted from web browser to web server in an encrypted mode.
Can I resell space within my own account?
No. You are not able to sell space from your account. You
will have to buy a reseller account found at http://www.siteshosting.com/reseller/
Do you allow sites with "adult" content?
No, not at all.
Do you accept international orders ?
Yes. We are pleased to have customers around the world and we're as
close as your computer. We host all domain name extensions.
What contract and payment terms are available?
We offer a yearly, quarterly, 6 months, and monthly. For more
information, visit our online order form. We accept checks, money orders, and credit cards.
Do you offer technical support to customers ?
Yes. We encourage our customers to use our
Tech Support form for questions or concerns about their
web site. We are relatively quick to respond to support email usually within 2 - 9 hours.
Do you have an 'uptime' guarantee?
Yes. We guarantee that your site will be up a minimum of 99.9% of the
time. If we fail in any given month, you receive one month of hosting free.
Where are you located?
Sites Hosting is located in Virginia Beach, Va. Are Phone number is +1
(877) 379-3848. We would happy to help you so please call. For more detailed contact
information, click here.
We maintain our servers at a secure facility professionally monitored 24/7.
Do you offer tech assistance by telephone?
For fastest results, submit your tech support issues via our tech
support form. Our form email tech assistance will always get back to you within 6
hours maximum, more often within 2 hours or less. Just leave us a message on our toll free
line or talk to a live rep: +1 (877) 379-3848. We will reply within 2 hours.
How long does it take to set up a new account ?
We process orders around the clock, 24 hours a day, 7 days a week!
Once an account is set up an activation notice will be sent to you via email including a
userid, password, and FTP hostname. You can begin uploading files to your new web site
immediately.
How do I place an order ?
You can place an order directly from our web site 24 hours a day!
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Hosting. All rights reserved.
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